At HyproGear, your privacy and the security of your personal information is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website (https://www.hyprogear.com), place an order, or interact with our services.

 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, postal address, phone number, and payment details when you place an order.

• Account Data: Login credentials, order history, and saved items if you create an account.

• Technical Data: IP address, browser type, device information, time zone, and cookies for analytics and performance.

• Communication Data: Any messages, emails, or support requests you send to us.

 

2. How We Use Your Information

We use your information to:

• Fulfill and manage your orders

• Provide customer support

• Send order updates, confirmations, and shipping notifications

• Improve our website and user experience

• Detect and prevent fraud

• Comply with legal obligations

 

3. Sharing Your Information

We do not sell your data. We may share your information only with:

• Our delivery partners (e.g. Evri, Royal Mail) for shipping purposes

• Secure payment processors (e.g. PayPal, Stripe)

• Service providers who help operate our website (e.g. Wix, analytics tools)

• Legal authorities if required by law

All third parties are required to respect the confidentiality of your data.

 

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and firewalls. All payments are processed via trusted PCI-DSS compliant platforms. We restrict access to personal data to authorised personnel only.

 

5. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access a copy of your personal data

• Request correction of inaccurate data

• Request deletion of your data where applicable

• Object to or restrict certain data processing

To exercise any of your rights, email us at: HyproGear@gmail.com

 

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, or as required by UK tax and legal regulations (typically 6 years).

 

7. Cookies

HyproGear.com uses cookies to personalise content, remember your preferences, and monitor site performance. By using our site, you consent to the use of cookies. You can control cookie preferences via your browser settings.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting personal data.

 

9. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If you believe a child has provided personal data, please contact us so we can delete it.

 

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

 

Contact Us

For any questions about this Privacy Policy or your data, please contact: HyproGear Customer Support
Email: HyproGear@gmail.com

 

By using our website, you consent to the terms of this Privacy Policy.