Welcome to HyproGear.com. By using this website, you agree to comply with and be bound by the following Terms and Conditions. These govern your use of the site and any purchases or interactions with HyproGear. If you do not agree, please discontinue use of the site immediately.

 

1. About HyproGear

HyproGear is an independent drone and remote control retailer based in Bournemouth, United Kingdom. We design, source, and distribute high-quality consumer drones and accessories. All products are sold through HyproGear.com and authorised platforms.

 

2. Eligibility

To use our website and purchase items, you must be at least 18 years old or have the permission of a parent or legal guardian.

 

3. Product Orders

• All orders are subject to acceptance and availability.

• We reserve the right to cancel any order for reasons including suspected fraud, inventory issues, or pricing errors.

• By placing an order, you confirm that all details provided are accurate and complete.

 

4. Pricing and Payment

• Prices are listed in GBP and include VAT where applicable.

• We accept secure payments via major credit/debit cards and PayPal.

• Payment must be received before items are dispatched.

 

5. Shipping

• Orders are typically dispatched within 3–5 working days.

• Delivery timeframes range from 7–20 business days, depending on destination.

• Orders containing lithium-ion batteries may experience tracking delays due to carrier restrictions.

 

6. Returns and Refunds

• We offer 14-day returns for unused items in their original condition.

• Faulty items may be returned within 30 days if accompanied by valid photo or video evidence.

• Drones that have been flown, crashed, modified, or water-damaged are not eligible for refunds.

• All returns must be approved before being sent back. Return postage is the buyer's responsibility unless otherwise agreed.

 

7. The HyproGear Guarantee

HyproGear offers a unique crash-replacement scheme. If your drone is lost or damaged due to user error, you may be eligible for a discounted replacement — not a full refund. Terms apply.

 

8. Product Use & Responsibility

• It is your responsibility to fly your drone in compliance with UK Civil Aviation Authority (CAA) regulations.

• HyproGear is not liable for injury, property damage, or fines resulting from misuse.

 

9. Intellectual Property

All content on HyproGear.com, including images, logos, product descriptions, and design elements, are owned by or licensed to HyproGear. You may not copy, reuse, or reproduce this material without prior written consent.

 

10. Website Access

We aim to maintain uninterrupted access to the website but may suspend, restrict, or terminate access without notice for maintenance or upgrades.

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11. Privacy

We respect your privacy and only collect information necessary to process orders. Your data is stored securely and not shared with third parties. See our full [Privacy Policy] for details.

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12. Limitation of Liability

HyproGear is not liable for:

• Technical failures or outages

• Indirect or consequential losses

• Use of third-party apps or accessories with our products

 

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Disputes will be subject to the jurisdiction of the UK courts.

 

14. Contact

For any questions, contact us: Email: HyproGear@gmail.com Location: Bournemouth, United Kingdom

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By continuing to use our website, you acknowledge that you have read and agree to these Terms and Conditions.